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Testimonials

Best Practice in Customer Services

One of the most enjoyable conferences I've ever attended - Customer Services Manager, Rugby BC

The whole conference met my expectations - Integration & Support Manager, LB Lewisham

Useful hearing areas of good practice that I can use to introduce at my own authority - Principal Revenue Officer, Gateshead MBC

A very interesting day, thank you - Customer Services Development Manager, Stratford-on-Avon DC

Excellent - Customer Relations Policy Advisor, Environment Agency

The speakers were very good - Customer Contact Team Leader, Sandwell MBC

Excellent organisation -Head, Prism Support Team (Specialist Support Goup), FCO

Interesting mix of speakers.  Very polished - Head of Customer Services, LB Haringey

All very useful - Business Analyst, Tewkesbury Borough Council

Absolutely brilliant.  Very well put together and relevant - AccessPoint Service Manager, LB Lewisham

All the information was useful - the speakers were good and very informative - Customer Service Advisor, Hinkley and Bosworth BC

A very informative day with plenty to discuss and consider. An excellent event, thank you - Resource Manager, Lancashire County Council

Thought provoking and interesting - Hambleton DC

The day was very interesting and constructive - Crewe and Nantwich Customer Services Centre

This was a good event which ran on time according to the schedule - Call Centre Service Manager, LB Lewisham

Very useful and enjoyable event - Head of Customer & Electoral Services, South Staffordshire Council



 

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