Events
Testimonials
CRM in the Public Sector
Probably one of your best events - Systems & Information Manager, Oldham MBC
Very well organised as usual. Good speakers and topics - Customer Contact Co-ordinator, Bury MBC
Useful contacts gained; tools and techniques and knowledge shared - Customer Service Manager, Telford and Wrekin BC
Very good, kept my attention - CRM Project Officer, Northampton Borough Council
All relevant to where we are/where we are going/where we want to be - Deputy Manager of Admissions, North Hertfordshire College
Thank you for organising an enjoyable event - IT Project Manager, Wirral MBC
Networking with suppliers and colleagues from other authorities useful - NOTTS Connect Programme Manager, Nottinghamshire CC
Good range of speakers - CMS (CRM) Systems Adviser, SWRDA
Gained new ideas and visions - Head of Access & Technology, Bury MBC
All aspects very useful - Customer Services Manager, Wigan MBC
Thank you, very interesting - CRM Development Officer, Melton Borough Council
Interesting to hear issues that others share with their CRM systems and useful to visit the stands to talk about specific issues - Eagle Admin System Team Manager, ONS
Very good and well chaired - Service Desk Co Ordinator, Craven DC
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Topic Areas
- Accessibility / Usability
- Comment / Analysis
- CRM / Integration / LGIP
- Data Protection / Sharing
- GIS
- Government Connect
- Health & Social Services
- Humour
- IEG / BVPI
- Information Management/FoI
- Investigations
- Mobile
- People
- Shared Services
- Social / Digital Inclusion
- Software
- Take-Up
- T-Gov / Efficiency / BPR
- User Initiatives